❶ 『250分』翻譯文章，中譯英
理由一：他為你做了你不想做的事
社會工種三六九等，盡管我們一直在強調要平等的對待從事不同工種的人，但是實際上離平等還有很大的距離。從另一個側面來看，之所以社會上還在呼籲平等，原因就在於不平等的現象還普遍存在。然而，事實上，環衛工人、民工等處在社會分工最底層的人，更應該得到其他人的尊敬，因為他們做了其他人本該做的事。在交換和分工出現前，人們都是自給自足，換句話說，地臟了你得自己掃、房子壞了你得自己建。但是交換和分工出現後，有專門的人幫你做。你說我付了錢的，但如果付同樣的錢給你，恐怕你不一定會做、也不一定做得來。
酒店分工也是一樣，所以管理者應該尊重你的下屬，因為他們做了你不想做、或者你做不來的工作。在酒店最累的就是客房清掃員，每天打掃客房12個左右，那個活絕對是又臟又累又擔風險的事，少一樣東西就可能被客人投訴，或者被客人惡言相向。
就沖著這點，您就該對您的下屬每天微笑，感激他們為部門為酒店所付出的。因為真誠的微笑是這個世界上最單純的禮物。
Reason one: He made matter which for you you did not want to do the society kind of work in a factory to be heterogeneous, although we have been stressing wants human who the equal the treatment was engaged in the different classes of work, but in fact left the equality also to have the very great distance. Looking from another side, the reason that in the society also in the appeal equality, the reason lies in not the equal phenomenon also generally to exist. However, in fact, the environmental protection worker, the labor and so on occupy the social division of labor lowest level the human, should obtain other person's respect, because they have done the matter which other people originally should do. Before exchanging and the division of labor appears, the people are self-sufficient, in other words, dirty you must sweep, the house to go bad you to construct. But after the exchange and the division of labor appear, has the special person to help you to do. You said that I paid money, but if pays the same money to give you, perhaps you not necessarily will do, also vary make to order come. the hotel division of labor is also same, therefore the superintendent should respect you the subordinate, because they have done you do not want to be, or you cannot do the work. In the hotel most tired is the guest room cleaning, every day cleans about guest room 12, that is the matter which absolutely exactly dirty is also also tired braves dangers, little the same thing possibly is sued by the visitor, or by visitor malicious talk opposite direction. to this, you should smile every day to your subordinate, feels grateful they to pay for the department for the hotel. Because the sincere smile is in this world the purest gift.
理由二：他是每天與你朝夕相處的人
一次公司外出活動，吃飯的時間同事開玩笑說我應該向公司班車師傅敬一杯酒，因為他是每天班接我上下班的人。這句話雖說是玩笑話，但卻是事實。只要上班，每天與我們朝夕相處的人不是我們的家人，而是我們的同事，一年365天，他們會有200多天、每天至少8個小時和自己在一起，就憑這點，我們也應該善待自己的同事。用范偉的話說，緣分啊！
你的下屬既是你的同事，也是你的跟隨者，他們和你一起經歷職場的酸甜苦辣，悲喜無常，難道你不應該感謝這些與你一路同行的人嗎？所以，給他們一個笑容，這是最不需要偽裝的東西。
Reason two: He was person which was constantly together with you a company goes out to move, the time colleague who every day ate meal cracks a joke said that I should respect glass of liquor to company bus service skilled worker, because he was the daily class meets my coming and going to work's person. Although these words joke, but is actually the fact. So long as goes to work, every day the human who is constantly together with us is not our family member, but is our colleague, one year 365 day, they will have more than 200 days, every day at least 8 hours and in the same place, will depend on this, we should also kindly treat our colleague. Said with the Fan great words, fate! your subordinate is not only your colleague, is also your follower, they and you experience the work place together the good and bad in life, sad happy variable, shouldn't you thank these and a your group colleague's person? Therefore, for them a smiling face, this is the thing which most does not need to camouflage.
理由三：他需要微笑面對客人
開元的陳總曾說，當員工跟管理者打招呼時，最忌諱的就是管理者的冷漠。久而久之，員工見了管理者就不打招呼了，同樣，見了客人，也不會打招呼。
凱悅的戴總曾說，他每天做的只有兩件事情：一是「接客」，二是「賣笑」。做酒店，首先要學會微笑，而且是真誠的微笑。要訓練出真誠的微笑，首先要有一個良好的環境，而影響環境最關鍵的人就是管理者。不管你處在哪個位置，你的一舉一動都給了你的下屬一個示範效應，潛移默化，會影響到酒店的每一個員工，進而影響到員工對客的情緒。
要想員工微笑面對客人，你自個兒先得做個表率，讓他們知道什麼是微笑，也給他們提供一個練習的對象。為了酒店、為了客人，所以你得訓練自己對你的下屬微笑，這就是習慣的力量。
Reason three: He needed to smile facing visitor New Year Chen Zong once said that when the staff greeted with the superintendent, most abstained from is superintendent's indifference. Graally, the staff sees the superintendent not to greet, similarly, saw the visitor, also will not greet. triumphant pleased Dai Zong once said that he does every day has two matters: First, 「receives a guest」; second, 「is a prostitute」. Makes the hotel, must first learn the smile, moreover is the sincere smile. Must train the sincere smile, first wants some good environment, but affects the environment most essential person is the superintendent. Which position no matter you do occupy, your every action and every movement have given a your subordinate demonstration effect, influences subtly, will affect hotel each staff, will then affect the staff to guest's mood.if wants the staff to smile faces the visitor, you make a model first, lets them know that anything is the smile, also provides a practice to them the object. For hotel, for visitor, therefore you must train itself to your subordinate smile, this is the custom strength.
理由四：他比你面臨更多的現實問題
您的下屬可能是這樣的處境：來自外地或是偏遠的地區；家裡有年邁的父母、每月等待他寄生活費讀書的弟妹；他在這個城市沒有房子、睡的集體宿舍、落的還是集體戶口；他省吃儉用、從不敢在食堂之外的地方吃飯；他節假日沒有生活的業余安排、能在宿舍看看電視已是最大的奢侈……在我們的員工當中，這樣的人不在少數，殘酷的現實會讓人在這個城市缺乏微笑的心情，而您，作為他的上司，您的一個微笑，或許就能溫暖他的整個冬天，點亮他未來的希望。
您對他來說，就是他的VIP，Very Important Person，又何必吝嗇一個微笑呢？
Reason four: He compared to you faced with more realistic question your subordinate possibly is such situation: From outside areas perhaps far away area; In the family has the old parents, each month to wait for that he sends the sister-in-law who the living expenses study; The collective registered permanent address which he does not have the house in this city, to rest the dormitory which, falls; He economical in everyday spending, ever does not dare outside the cafeteria the place to eat meal; His holiday life's extra-curricular arrangement, could not have a look at the television in the dormitory already is biggest luxurious ......In the middle of ours staff, such person is not infrequent, the brutal reality will let the human lack the smile in this city the mood, but you, will take him the boss, perhaps your smile, can warm his entire winter, will lighten his future hope. you to him, are his VIP, Very Important Person, also He Bi parsimonious smile?
理由五：他比你更需要鼓勵和肯定
你的下屬或許剛出校門，或許是一個自卑的人，或許他工作了多年都沒有得到過晉升，或許……一句話，您比他們更具有成就感、更具有權威。他們視您為偶像，或是模仿的對象，您的鼓勵和肯定對他們來說是莫大的支持。或許他不是您的直接下屬，但是每天都與您擦肩而過，同在食堂用餐，您與他們的交流就在表情，所以，請給他們一個微笑，讓他們對自己充滿信心，有勇氣朝著目標走下去。
Reason four: He compared to you faced with more realistic question your subordinate possibly is such situation: From outside areas perhaps far away area; In the family has the old parents, each month to wait for that he sends the sister-in-law who the living expenses study; The collective registered permanent address which he does not have the house in this city, to rest the dormitory which, falls; He economical in everyday spending, ever does not dare outside the cafeteria the place to eat meal; His holiday life's extra-curricular arrangement, could not have a look at the television in the dormitory already is biggest luxurious ......In the middle of ours staff, such person is not infrequent, the brutal reality will let the human lack the smile in this city the mood, but you, will take him the boss, perhaps your smile, can warm his entire winter, will lighten his future hope. you to him, are his VIP, Very Important Person, also He Bi parsimonious smile?